A full refund can be made within 30 days of the purchase of your order if the product(s) are unopened, in their original packaging and with proof of your purchase invoice. We do not issue refunds on purchases made from third-party retailers.
Contact us immediately if you receive a damaged, defective order or the wrong product(s) to help us rectify the situation with you as quickly as possible.
For a refund, you will receive a confirmation email when we have processed and approved your refund. We will refund you on the same method of payment used for your purchase.
Please note that delays may occur when returning to your credit card or bank account. For more information regarding a return or refund request, simply contact us at firstname.lastname@example.org, we will be happy to help you.